Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
Communities > MaxiDiag Elite > MD802 > 802 and suspect new vehicle software ava...
802 and suspect new vehicle software available but not downloadable

1703 Views 2 Replies Latest reply: 2015-11-24 03:28:07


  •   Level 3   
    (85) points
    LvR
    2015-11-22 15:07:30
     Please look at the attached pic:

    What you see there is a list of the messages I get from the Autel guys re available (?) vehicle updates (for my 802 too?), yet on my 802 when using 6.33 to update I am told that no updates are available despite eg  Acura obviously (?) being out of date on my machine.

    Can support please clarify why I am being told these updates are available if they do not apply to me or alternatively tell me how I can actually get the latest released updates I seem to be missing out on?
    file:  updates.jpg

  •   Level 10   
    (10965) points
    Autel Support

    2015-11-23 10:03:57 (Reply to:LvR)

    Hi, kindly be noted that the update messages under All Messages are for all Autel products. Please refer to Update Messages for update of your device. Sorry for the confusion!

  •   Level 3   
    (85) points
    LvR
    2015-11-24 03:28:07 (Reply to:Autel Support)
     Thanks .............

    May I then suggest the irrelevant messages gets removed from my account and those no longer get offered to me?
1
  Total1 Pages